Shipping Policy

Thank you for shopping at OddicArt Bootique. We are committed to providing a smooth and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

Shipping Coverage

We currently ship throughout the United States, including all 48 contiguous states, Alaska, Hawaii, Puerto Rico, Guam, and other U.S. territories where carrier services are available.

Orders can be delivered to residential addresses, business addresses, PO Boxes, and APO/FPO military addresses. Deliveries to Alaska, Hawaii, U.S. territories, PO Boxes, and military addresses may require additional transit time.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Processing takes place Monday through Friday, excluding weekends and public holidays. During peak seasons or periods of high order volume, processing times may be extended.

Order Cut-Off Time

Our daily order cut-off time is 5:00 PM Eastern Standard Time (EST).

Orders placed before the cut-off time on a business day will generally begin processing the same day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

Shipping Time

Once an order has been processed and dispatched, standard delivery typically takes 5-10 business days.

Delivery times are estimates only and may vary due to weather conditions, carrier delays, seasonal demand, or destination-specific circumstances.

Therefore, the total time from order placement to final delivery is estimated between 6–13 business days.

Shipping Costs

We charge a flat shipping rate of $5.99 USD on all orders shipped within the United States.

Shipping fees will be displayed during checkout before payment is completed.

Shipping Carriers

We work with trusted shipping providers including USPS, UPS, FedEx, DHL eCommerce, and regional carriers when appropriate.

The carrier selected for your order may vary depending on package size, destination, and current logistics availability.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking details may take up to 48 hours to become active after the package has been transferred to the carrier.

Changes or Cancellations

If you need to modify or cancel an order, please contact us within 12 hours of placing your order.

After this period, your order may already be in processing and changes may no longer be possible.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

If an incorrect address is provided and the package must be reshipped, additional shipping charges may apply.

Damaged Packages

If your order arrives damaged during transit, please contact us within 7 days of delivery.

Please provide:

Order number
Photos of the damaged item
Photos of the packaging
Brief description of the issue

After review, we may offer a replacement, refund, or store credit where applicable.

Lost or Delayed Shipments

If your package appears significantly delayed or tracking indicates a delivery issue, please contact us as soon as possible.

Claims regarding lost shipments should be reported within 30 days of the estimated delivery date.

Return to Sender

Packages may be returned to us if the address is incomplete or incorrect, delivery attempts are unsuccessful, the shipment is refused, or the package remains unclaimed.

If a package is returned, we will contact you regarding available options. Additional shipping fees may apply for reshipment unless the return was caused by our error.